Support

Email support@calrows.com. We reply within one business day, usually faster.

What to include

What you clicked and what you expected.
The relevant lines from the Sync Log tab. They contain the row number and the reason for any failure.
A screenshot of the sidebar if it shows an error.

You never need to share your spreadsheet or calendar with us. The Sync Log has what we need.

Billing

Receipts, invoices and cancellation are handled through Paddle. The link is in your purchase email. For refunds within 7 days of first purchase, email us with the receipt number.

Feature requests

Send them. The roadmap is built from what people ask for, and the team plan exists because people asked.